"Destined to become the classic treatise on how communication transforms hum-drum organizations into compelling places to work. “

Jack Zenger
Chairman, Zinger Institute   

"The Leadership Solution is a book that offers meaningful solutions to the essential need of any organization today--to have in its' people a sense of being part of the organization--and not just filling functions for them."

Horst H. Schulze, President and COO
The Ritz Carlton

"Jim Shaffer has created a great package for all leaders to learn how to become better leaders.  I raced through the book, learning every minute."

Jerre L. Stead,
Chairman and CEO Ingram Micro Inc.

“In The Leadership Solution you will find tools that will help you connect your people to your mission.  As we say around here, "we can learn to lead.  So can you."

Patrick Kelly, Chairman and CEO
PSS/World Medical, Inc.

"If you are running a business today or aspire to running a business you should read this book.  It's a practical, common sense look at how leaders use communication to solve business problems."

James F. Orr, III
former Chairman & CEO UNUMProvident Corporation

"Jim Shaffer knows what makes the future tick.  The ideas in this book are invaluable for someone wanting to lead an organization into the future."

Robert L. Dilenschneider,
CEO, The Dilenschneider Group

"No one has a better grasp of the exquisite connections between good leadership, good communication and good business results than Jim Shaffer.  In The Leadership Solution he encapsulates 20 years consulting experience to make those connections for both business leaders and communication professionals.  Both need to read this important book and together apply its lessons."

Roger D'Aprix
D'Aprix & Company

“What makes The Leadership Solution sing louder than most books of its kind is the unending parade of down-to-earth anecdotes, case examples and quotations accumulated throughout Jim Shaffer’s five-star, cutting edge consulting career.  His unyielding argument that communication drives organizational effectiveness, and thus is the secret ingredient to solving the leadership challenge, is central to the no-nonsense consulting philosophy he’s employed in helping top managers of companies across the business spectrum fix problems and realize their full potential.”

J. David Pincus, Ph.D
Lead author, Top Dog
Former Director of the MBA Program and Research Professor of Communication
College of Business AdministrationUniversity of Arkansas

"The Leadership Solution" delivers distinctive know-how for building a huge advantage in getting, keeping and deploying the people you need. And, it's an enjoyable read, sprinkled with metaphors, quotes and anecdotes that produce many rewarding "Aha!" experiences.

David A. Lough
Ascend Consulting

Jim Shaffer has crafted a very readable, yet content rich handbook for anyone either presently running a company or with dreams to someday run one! In fact, this work is an excellent handbook for CEOs wanting to develop "bench strength" on the management team. Simply use Leadership Solutions as the textbook for a company-run academy for those up and comers selected r bigger jobs in the company's future. So many books are long on theory, short on application. Shaffer's approach is exceptionally practical...and applicable. It can be reread time and again.

Richard W. Gilbert
Annapolis, Maryland